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| About Author |
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Collaboration 2.0
Technology and Best Practices for Successful Collaboration in a Web 2.0 World
Author Name: David Coleman & Stewart Levine
About The Author: David Coleman, Founder and Managing Director of Collaborative Strategies (CS) www.collaborate.com, has been involved with groupware, collaborative technologies, knowledge management (KM), online communities and social networks since 1989. He is a thought leader, frequent public speaker, industry analyst, and author of books and magazine articles on these topics. His comments and analysis are most frequently found in the "Collaboration Blog." He has worked with a wide range of collaboration vendors including IBM/Lotus, Microsoft, Macromedia, Adobe, Intuit, EMC and Oracle, and helped them with strategy, positioning, or demand generation projects. He also works with end-user organizations to help them select collaboration technologies, and most recently working with them on "collaborative consolidation" within the enterprise, building online communities and creating a variety of social networks. David also works with distributed teams (across organizational boundaries) to make them high-performance teams.
 Stewart Levine is a "Resolutionary." His innovative work with "Agreements for Results" and his "Cycle of Resolution" are unique. "Getting to Resolution: Turning Conflict into Collaboration" was an Executive Book Club Selection; Featured by Executive Book Summaries; named one of the 30 Best Business Books of1998; and called "a marvelous book" by Dr. Stephen Covey. It has been translated into Russian, Hebrew and Portuguese. "The Book of Agreement" has been endorsed by many thought leaders; called "more practical" than the classic "Getting to Yes;" and named one of the best books of 2003 by CEO Refresher (www.Refresher.com) He consults to many government agencies, fortune 500 company's, professional associations and organizations of all sizes. He teaches communication and collaboration skills for the American Management Association. You can find more in formation about him at www.ResolutionWorks.com. |
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| Excerpts |
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Collaboration 2.0
"There are four major benefits from collaboration:
1. Saving time of money (tangible)
2. Increasing quality (tangible...but less so)
3. Innovating and/or providing decision support (tangible, but less than quality)
4. Easing access to and interactions with subject-matter experts (intangible)
In any collaboration, people are the critical ingredient. None of the above benefits can be realized without people being willing to trust and share both the content and themselves. This is true for distributed project teams as well as for tiger teams dealing with a crises.
In the work CS has done over the past decade, we have found that distributed teams need to meet together in person first, and then again in person about every 6 months to keep the trust level high and the sharing effective."
"Is 'collaborative technologies' an oxymoron? Initially, collaborative technologies were so complex, expensive and difficult to use that they were, themselves, barriers to collaboration and got in the way of interactions for everyone but the most tech savvy. These technologies have advanced significantly over the past decade. Today, most collaborative tools help rather than hinder the social interactions inherent in collaboration. These interfaces - often browser-based - have become more standardized and intuitive, requiring little or no training. They support multiple media (audio, video, and data), are becoming less expensive (or in many cases free), and can integrate with a wide variety of content and object types (e-mail, multi-media, avatars, web pages, mashups of public and private data, etc.) |
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| Testimonials |
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Collaboration 2.0
"'Collaboration 2.0' is your secret weapon for successfully bringing people together in ways that maximize learning, communication and results. The critical tools and insights will transform your organization and unleash innovation. Change it anyway you want!"
- Dr. Vicki Halsey, VP Ken Blanchard Companies and Author of 'The Hamster Revolution'
"Information technology is ushering in a new era of human interactivity, one in which people around the world will be able to communicate in unprecedented ways. However, humans are just as complicated on both sides of a fiber optic cable as they are sitting together at a negotiating table. This book is an invaluable guide to this new era, marrying the technological savvy of David Coleman with the human insights of Stewart Levine. I recommend it to anyone curious about the new capabilities Web 2.0 is opening for human interaction and the ways we can use them to help us collaborate more effectively."
- Colin Rule, Director of Trust and On Line Dispute Resolution, ebay
"Collaboration 2.0 raises some important issues and challenges us to rethink human communication at the intersection of people, process, and technology. Increasingly people are using technology to connect up our best thinking, encourage new relationships, and stimulate innovative problem-solving that transcends culture and global boundaries, indeed making the world increasingly flat . I particularly like the introduction at the end to the role collaboration will play in helping us take on the challenges of envisioning a sustainable world that serves the needs of all people and ensures stewardship for the planet. It's time to have meaningful, courageous conversations on a scale not yet imagined that will help us create and live in the dream of a sustainable world."
- G. Lee Salmon, Federal Consulting Group, Department of Treasury
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