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This site is owned and operated by Multiple Streams Marketing, Inc. dba IncentiveBooks.com. You should carefully read these Terms and Conditions before using our site. By using our site you are indicating your agreement to be bound by these Terms and Conditions. This is a legally binding agreement. If you do not agree with these Terms and Conditions, you should not use our site.
1. We agree to provide you access to our site in accordance with the Terms and Conditions.
2. You agree to use Our Site in a manner consistent with any and all applicable rules and regulations.
3. You accept that Our Site is provided on an "as is, as available" basis.
4. All ARTICLES AND MATERIAL DISPLAYED BY US ON OUR SITE ARE FOR GENERAL INFORMATION ONLY. The information presented at this site should not be construed to be formal legal advice nor the formation of a lawyer/client relationship.
5. We may, for marketing purposes collect, process and transmit data obtained from and about you in the course of your accessing our site.
6. You are authorized to download one copy of the material on our Site on one computer for your personal, non-commercial use only but you may not in so doing remove, use, or amend any trademark, copyright or other proprietary notice.
7. Subject to the above, you may not modify, copy, distribute, republish or upload any of the material on our Site without our prior consent in writing. No intellectual property or other rights shall be transferred to you.
8. To the extent that portions of our Site (such as "chat rooms" or "bulletin boards") may provide users an opportunity to post and exchange information, ideas and opinions ("Postings"), BE ADVISED THAT WE DO NOT SCREEN, EDIT, OR REVIEW POSTINGS PRIOR TO THEIR APPEARANCE ON THIS WEB SITE, and Postings do not necessarily reflect our views. To the fullest extent permitted by applicable laws, we exclude all responsibility and liability for the Postings or for any losses or expenses resulting from their use and/or appearance on our Site.
9. To the fullest extent permitted by applicable laws, we on behalf of our employees, agents, suppliers, and contractors exclude liability for any losses, expenses and conflicts of whatever nature and howsoever arising, including without limitation any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses, arising out of or in connection with the use of this our site or any web site with which it is linked. You assume total responsibility for establishing procedures for data back up and virus checking as you consider necessary
10.We reserve the right to monitor all materials posted on any bulletin board on our sites ("Postings") and to remove any which we consider in our absolute discretion to be offensive or otherwise in breach of these Terms and Conditions.
11.You hereby represent and warrant that you have all necessary rights in and to all Postings you provide and all material they contain and that such Postings shall not infringe any proprietary or other rights of third parties.
12. Where we may provide hypertext links to other sites we do so for information purposes only, and such links are not endorsements by us of any products or services in such sites and we accept no liability nor make any endorsement or approval of the same.
13. These Terms and Conditions contain the entire understanding between us with respect of Our Site and no representation, statement, inducement oral or written, not contained herein shall bind either of us.
14. Should any part of these Terms and Conditions be declared invalid or unenforceable by a court of competent jurisdiction, this shall not affect the validity of any remaining portion and such remaining portion shall remain in full force and effect as if the invalid portion of these Terms and Conditions had been eliminated.
15. This Agreement is governed by the laws of the State of Washington, without regard to principles of conflict of laws.
To the extent you have in any manner violated or threatened to violate IncentiveBooks.com. and/or its affiliates' intellectual property rights, IncentiveBooks.com and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Washington, and you consent to exclusive jurisdiction and venue in such courts.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Seattle, WA. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Seattle, Washington, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
Contact:
We invite you to contact us if you have questions about these policies. You may contact us by any of the following means:
Mail: IncentiveBooks.com
19323 15th Avenue NW Ste 1
SeattleWA98177
Telephone: 206-650-6769
Fax: 206-542-0435
Terms and Conditions ("Terms of Use")
for Multiple Streams Marketing, Inc.
dba IncentiveBooks.com
You should carefully read the Terms of Use before using our site and purchasing from us. By using our website you are indicating your agreement to be bound by the Terms of Use. This is a legally binding agreement.
Business Policies
REGISTRATION: To use the process tools on our site, you must register to create an account. We maintain your contact information and order history on our servers to streamline and enhance your subsequent orders and to contact you in regards to an order if necessary. To facilitate returns, exchanges and corrections, we retain any credit card information you might provide on our servers for 30 days only.
PRICES: All prices shown are list prices as of June, 2010. However, prices shown are subject to change - we reserve the right to review and revise pricing, whether due to vendor price changes, entry errors, oversights, or for any other reason we deem appropriate.
SHIPPING CHARGES: Unless otherwise requested during the checkout process, all orders in the continental US will be shipped regular UPS or ground freight with all charges prepaid. Shipping charges will be displayed during checkout.
HAZARDOUS ITEMS: Due to regulations and safety challenges, we do not ship hazardous materials. However, hazardous materials may be purchased and picked up at our retail store in Seattle. For its location and driving directions or to call for details, please see our contact page.
LIABILITY: The customer is responsible for obtaining proper training and/or instruction for products purchased from IncentiveBooks.com. We will not be responsible for any damages or liability from the improper use of any products purchased from IncentiveBooks.com.
SECURITY: Our online store utilizes a variety of leading-edge technologies to minimize fraudulent orders, including the use of SSL (Secure Sockets Layer), to protect financial information from compromise during transmission. However, due to the possibility of fraudulent online orders from sources that are not legitimate, for both your protection and ours, we may contact you to confirm the legitimacy of any order that has been placed.
METHOD OF PAYMENT: Our online store accepts VISA, Mastercard, Discover, American Express, PayPal and e-checks.
GENERAL INFORMATION: Data and specifications in the online store are for the convenience of the user, and every effort has been made to avoid errors. However, IncentiveBooks.com does not take any responsibility for any errors or omissions. Manufacturer’s spec sheets and MSDS sheets are available for most products upon request.
As required by State laws, Washington, Utah and California customers will be charged sales tax based on their state’s tax tables for the delivery location provided by the customer.
GUARANTEE: Our products are sold with manufacturers’ warranties. Any defects in material or workmanship will be promptly rectified, provided claims are made and defective parts are return shipped within 10 days of receipt of goods for our timely examination. Other than assisting with shipping damage claims (see Shipping Damage Claims below), no additional warranties, expressed or implied, are provided by IncentiveBooks.com.
INSTRUCTIONS FOR RETURNS: All returns other than for defective materials or workmanship must be made within 30 days of purchase and accompanied by a IncentiveBooks.com invoice or receipt. We sell only new equipment (not used); merchandise must be in new condition showing no sign of wear and be in the original packaging. Some items may be non-returnable solely at our discretion.
No returns will be accepted without a Return Merchandise Authorization Number (RMA#) from our counter sales department. Call (206) 622-7850. When requesting an RMA#, please furnish the invoice or receipt number and date. All returned merchandise is subject to a 20% re-stocking fee. Special order or non-stocked items may be subject to additional fees. Exchanging for another item is acceptable on items stocked at IncentiveBooks.com, and exchanging reduces the re-stocking fee to 10%. No returns or exchanges will be accepted on make-up, cut goods or custom manufactured items. Refunds for merchandise purchased by credit card or PayPal will be issued by the same method of payment, minus re-stocking fee, within 10 days of return. All freight charges on returns must be prepaid. Freight charges on the original shipment will not be refunded.
SHIPPING DAMAGE CLAIMS: All claims for shipping damage must be filed by the recipient with the carrier within three days. All merchandise is carefully packaged for shipment, and IncentiveBooks.com assumes no responsibility for delay, breakage, or damage after having made delivery in good order to a common carrier.
INDEPENDENT LABORATORY TESTING APPROVAL: All products tested by independent laboratories are so noted in the specifications. Please call or write for specific “listing” or “approval” information.
Website Policies
1. We agree to provide you access to our site in accordance with the Terms of Use.
2. You agree to use our site in a manner consistent with any and all applicable rules and regulations.
3. You accept that our site is provided on an "as is, as available" basis.
4. All articles and other content displayed by us on our site are for information only and are not intended to be legal advice.
5. In the course of using our site, we may collect certain information from you via forms, opt-ins, cookies, etc. which is used to process your requests, perform marketing activities, improve our site and enhance the visitor experience. Please see our Privacy Policy for more details.
6. You are authorized to download one copy of the material on our site on one computer for your personal, non-commercial use only but you may not, in so doing, remove, use or amend any trademark, copyright or other proprietary notice.
7. Other than as described above, you may not modify, copy, distribute, republish or upload any of the material on our site without our prior consent in writing. No intellectual property or other rights shall be transferred to you. Any material copied or used without permission from any part of this website will be prosecuted to the fullest extent of the law.
8. To the extent that portions of our site (such as "chat rooms" or "bulletin boards") may provide users an opportunity to post and exchange information, ideas and opinions ("Postings"), be advised that we may not screen, edit or review postings prior to their appearance on this website, and postings do not necessarily reflect our views. However, we reserve the right to monitor all materials posted on any bulletin board on our sites ("postings") and to remove any which we consider in our sole opinion to be offensive or otherwise in breach of these Terms of Use.
To the fullest extent permitted by applicable laws, we exclude all responsibility and liability for the postings and for any losses or expenses resulting from their use and/or appearance on our site.
You hereby represent and warrant that you have all necessary rights in and to all Postings you provide and all material they contain and that such Postings shall not infringe any proprietary or other rights of third parties.
9. To the fullest extent permitted by applicable laws, we on behalf of our employees, agents, suppliers, and contractors exclude liability for any losses, expenses and conflicts of whatever nature and howsoever arising, including without limitation any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses, arising out of or in connection with the use of this site and any website with which it is linked.
12. We may provide hypertext links to other sites, and we do so for information purposes only; such links are not endorsements by us of any products or services in such sites, and we accept no liability nor do we make any warranty or endorsement or approval of the same.
13. This Terms of Use contains the entire understanding between us with respect to our site and no other representation or statement, oral or written, not contained herein shall bind either of us.
14. Should any part of the Terms of Use be declared invalid or unenforceable by a court of competent jurisdiction, this shall not affect the validity of any remaining portion, and such remaining portion shall remain in full force and effect as if the invalid portion of the Terms of Use had been eliminated.
15. This Agreement is governed by the laws of the State of Washington, without regard to principles of conflict of laws.
To the extent you have in any manner violated or threatened to violate IncentiveBooks.com's intellectual property rights, IncentiveBooks.com and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Washington, and you consent to exclusive jurisdiction and venue in such courts.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of an arbitrator from the Washington Arbitration and Mediation Service in Seattle, Washington. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Seattle, Washington, under the rules of the American Arbitration Association. Any judgment rendered by the arbitration may be entered in any court with proper jurisdiction.
Contact
We invite you to contact us by the following means if you have questions about these policies:
e-mail: custserve@IncentiveBooks.com
Mail: IncentiveBooks.com
Attention: CEO
19323 15th Avenue NW Suite 1
Shoreline WA 98177
Phone and Fax: 800-401-4306
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